Survey Interviewing & Project Management Centers
With capacity to handle tens of thousands of man-hours of telephone interviewing on a monthly basis, American Directions Group provides some of the largest public opinion data collection capacity in the U.S.
State-of-the-art call center facilities
Located in the United States
Hundreds of interviewing stations
Computer-Assisted-Telephone-Interviewing (CATI) software
Web-assisted interviewing
Inbound and outbound capacity
Utilizing multiple facilities and all of our state-of-the-art telephony allows our research group to maximize capacity and efficiency for any project in the United States. Part of the ADRG telephony solutions that support the research group include intelligent, respondent-friendly predictive dialing systems that enhance productivity and sample frame penetration.
The interviewing and dialing systems utilized by the American Directions Group allow us to customize the sample management of any study to the specifications of the client. The dialing methodology employed is entirely customizable.