Patient Outcomes & Satisfaction Research

Assess treatment.
Improve care.

Patient satisfaction surveys and healthcare research are not just about data collection; it’s about making a real difference in patient care.

 

At American Directions Research Group, we recognize the pivotal role patient feedback and real-world evidence play in shaping healthcare quality and outcomes. Our team is dedicated to designing and implementing healthcare survey solutions that empower you with actionable insights into patient satisfaction, treatment outcomes and healthcare experiences.

 

Using advanced survey methodologies, we help healthcare providers, pharmaceutical companies and managed care organizations understand real-world outcomes and the patient experience in a way that helps refine care delivery and foster stronger engagement.

 

American Directions offers a comprehensive and tailored approach to ensure you receive reliable insights that drive measurable improvements in care quality and patient satisfaction. This approach is designed to meet your specific needs and challenges, giving you the confidence to make informed decisions.

 

When you choose American Directions, you’re partnering with a leader in truly representative insight for healthcare. Our unwavering commitment to excellence and expertise in the field position us to help you better serve your patients, elevating the standard of patient-centered care.

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Case Studies

For decades, American Directions has helped uncover key insights for public health and healthcare organizations.

How patient surveys shape medicare star ratings

Medicare Advantage plan enrollment has grown rapidly in recent years, now covering nearly half of all Medicare enrollees. 

 

American Directions has conducted over 370 interview projects for the Centers for Medicare & Medicaid Services (CMS) to help publish annual star ratings based largely on patient surveys.

How we do it

Our proven approach to patient satisfaction surveys and healthcare research combines cutting-edge methodologies with unmatched attention to detail.

Innovative Data Collection

Sophisticated CATI, online, text-to-web, and 
in-language surveys administered by our skilled, 
U.S.-based interviewers.

RESEARCH MODALITIES

Streamlined Data Processing

Collect, manage and leverage secure survey data anywhere, anytime with our accessible survey platform.

Data Processing

Expert Client Services

Receive concierge-level survey administration and project management service with our team.

our process

Why American Directions?

100%

US -Based Team

40+

years experience

63M+

interviews conducted

hundreds of skilled interviewers

competitively priced

exceptional
customer service

About ADRG