Commercial

Understanding customer needs and satisfaction is crucial for utility providers. American Directions offers customer satisfaction surveys, brand perception studies, service quality assessments, and market research to help utility companies improve their offerings and enhance customer relationships.

Whether you’re exploring new policies or improving customer retention, our surveys help insurance companies gain valuable insights. We offer customer satisfaction research, policyholder feedback surveys, brand perception studies, and claims process evaluations.

We help financial firms understand customer sentiment, brand trust, and product desirability to launch new credit cards, investment platforms and other services. American Directions offers customer satisfaction surveys, brand perception surveys, ad testing and audience insights to give your institution visibility into your customer base.

We help advertising agencies and brands test concepts, measure ad effectiveness, and assess audience engagement. American Directions provides ad testing, brand perception studies, campaign feedback surveys, and audience insights to help companies to develop and refine their advertising strategies.

From in-store shopping experiences to product testing, our research helps grocery retailers stay competitive. We provide consumer behavior analysis, product feedback surveys, and shopping experience assessments to help grocery retailers optimize their offerings and customer service.

Understanding traveler preferences and expectations is key to success in tourism. American Directions conducts visitor satisfaction surveys, destination perception studies, and travel trend analysis to support tourism boards and hospitality companies in enhancing their services.